{"title":"Trust-building \u0026 Leadership","description":"","products":[{"product_id":"the-little-things-that-make-a-big-difference","title":"The Little Things that make a BIG Difference","description":"\u003cp\u003eThe 'Little Things' book literally fits into the palm of your hand, and is a \u003cspan\u003esimple tool designed to help shape better everyday interactions between managers and their teams.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cem\u003e\u003cspan\u003eThe Little Things\u003c\/span\u003e\u003c\/em\u003e\u003cspan\u003e helps managers focus on what truly drives team culture: immediately actionable behaviours that build trust over time. Each page offers a practical prompt to guide more thoughtful, human, and effective interactions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eHow it works\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen you’re about to engage with your team - or reflecting on how things are going - pick it up and take a look. \u003c\/span\u003e\u003cspan\u003eIt supports you in the moments that matter, with:\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul data-spread=\"false\"\u003e\n\u003cli\u003e\u003cspan\u003eA small action strengthens trust and connection\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou don’t need to apply everything. One small shift can change how your team experiences you.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWhat’s inside\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-spread=\"false\"\u003e\n\u003cli\u003e\u003cspan\u003eDozens of simple, actionable prompts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eGuidance focused on:\u003c\/span\u003e\n\u003cul data-spread=\"false\"\u003e\n\u003cli\u003e\u003cspan\u003eManager-to-team interactions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eManager-to-individuals interactions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCommunication and feedback\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEveryday behaviours that shape culture\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWhy it works\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eTrust and culture aren’t built through big initiatives, they’re created through small, consistent actions. 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